Privacy Policy Information
Outlet Montabaur Shopping Club App
Last updated: March 15, 2024
Below we, Fashion Outlet Service GmbH, Bahnallee 9, 56410 Montabaur, inform you about the handling of your personal data by us as the controller within the meaning of Art. 4 No. 7 EU General Data Protection Regulation (GDPR) in relation to the mobile Outlet Montabaur Shopping Club app.
This privacy policy for Fashion Outlet Service GmbH ("we", "us", or "our") describes how and why we may collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- Download and use our mobile application (Outlet Montabaur Shopping Club), or any other application that references this privacy policy; - Interact with us in other related ways - including any sales, marketing, or events.
Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at shoppingclub@outlet-montabaur.de.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by following the link after each key point or by using our table of contents below to find the section you are looking for.
What personal data do we process? When you visit, use, or navigate our services, we may process personal data depending on how you interact with us and the services, the choices you make, and the products and features you use. Learn more about the personal data you disclose to us.
Do we process sensitive personal data? We do not process sensitive personal data.
Do we receive information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal data? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal data.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal data. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal data. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by contacting us at shoppingclub@outlet-montabaur.de. We will consider and act upon any request in accordance with applicable data protection laws.
1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Disclose to Us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register for the services, express interest in obtaining information about us or our products and services, participate in activities on the services, or otherwise contact us.
Personal Information Provided by You. The personal information we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Names - Phone numbers - Email addresses - Mailing addresses - Passwords - Interests - Favorite brands - Birthdate
Sensitive Information. We do not process sensitive information.
Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
- Location Information: We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. - Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device's camera and other features. - Mobile Device Data: We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version, configuration, browser type and version, and IP address. - Push Notifications: We may request to send you push notifications regarding your account or certain features of the app. You may opt out by changing settings on your device.
All personal information you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our services, to communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. - To send administrative information, such as updates on our products, services, and policies. - To allow user-to-user communications within our services. - To request feedback and contact you about your use of our services. - To send you marketing and promotional communications, consistent with your preferences. - To deliver targeted advertising tailored to your interests and location. - To protect our services, including monitoring and preventing fraud. - To understand usage trends and improve our services. - To measure the effectiveness of our marketing campaigns. - To safeguard or defend vital interests in urgent situations. - To enable check-ins for collecting points based on your proximity to partner locations. - To enhance user experience with personalized content and location-based promotions through background location tracking.
These processing activities are based on the legal grounds of user consent, performance of contractual obligations, compliance with legal responsibilities, and our legitimate business interests.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, such as with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
We may rely on the following legal bases to process your personal information:
- Consent: We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. - Performance of a Contract: We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our services. - Legal Obligations: We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency. - Vital Interests: We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person. - Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, and such interests are not overridden by your fundamental rights and freedoms. This includes: - Analyzing how our services are used so we can improve them to engage and retain users. - Diagnosing problems and/or preventing fraudulent activities. - Supporting our marketing activities. - Understanding how our users use our services so we can improve user experience.
We may have more than one legal ground for processing your information depending on the specific purpose.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. Examples include: data analysis, email delivery, hosting services, customer service, and marketing efforts.
We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal data unless we have instructed them to do it. They will also not share your personal data with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.
The categories of third parties we may share personal information with are as follows: - Cloud Computing Services - Data Analytics Services - Communication & Collaboration Tools - Data Storage Service Providers - Performance Monitoring Tools - Retargeting Platforms - Sales & Marketing Tools
We may also need to share your personal information in the following situations: - Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. - Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. - Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions. - Legal Obligations: We may disclose your information when we are legally required to do so, to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
Cookies are small text files stored in a computer system via an Internet browser. Many websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which websites and servers can be assigned to the specific Internet browser in which the cookie was stored.
Through the use of cookies, we can provide the users of this website with more user-friendly services that would not be possible without the cookie setting. The user of the website that uses cookies, for example, does not have to enter access data each time the website is accessed, because this is taken over by the website and the cookie stored on the user's computer system.
Users may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and thus may permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs.
However, if users deactivate the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Specifically: - Account data is retained as long as your account remains active. - Log files and analytical data are kept in anonymized form for up to five days unless otherwise required. - Communication data may be retained longer where necessary to establish, exercise, or defend legal claims.
Data that is required for contractual or legal obligations (e.g., commercial or tax retention obligations) is retained in accordance with statutory periods (e.g., 6 or 10 years).
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. These measures include but are not limited to encryption, access controls, and secure storage systems.
Despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the services.
If we learn that personal information from users less than 18 years old has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
If you become aware of any data we may have collected from children under the age of 18, please contact us at: shoppingclub@outlet-montabaur.de
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time. Depending on your location, you may also have rights under applicable data protection laws.
In the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have the following rights under the General Data Protection Regulation (GDPR):
- Right of Access: You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and if so, access to that personal data. - Right to Rectification: You have the right to request correction of inaccurate personal data and to have incomplete data completed. - Right to Erasure: You can request that we delete your personal data under certain circumstances. - Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions. - Right to Data Portability: You can request a copy of your personal data in a commonly used and machine-readable format. - Right to Object: You have the right to object to the processing of your personal data under certain circumstances, including for direct marketing. - Right to Withdraw Consent: Where processing is based on consent, you can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, please contact us at shoppingclub@outlet-montabaur.de.
If you are unsatisfied with the way we handle your personal data, you also have the right to lodge a complaint with your local data protection supervisory authority.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. Therefore, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.
11. DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this privacy policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date, and the updated version will be effective as soon as it is accessible.
If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may contact us by email at:
shoppingclub@outlet-montabaur.de
or by post to:
Fashion Outlet Service GmbH Bahnallee 9 56410 Montabaur Germany
Additionally, if you are a resident in the European Economic Area or United Kingdom and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.